My track record has demonstrated and proven I know how to generate results and I have a ranking of 99+ endorsements in my top 8 skills on LinkedIn while collecting 50 colleague recommendations.

Enso Rings

Played key senior leadership roles during start up growth from Kickstarter campaign being funded 110%, to landing a deal on Shark Tank, to generating over $26+M in annual revenue. 

• Managed and grew marketplaces (specifically Amazon) consistently exceeding revenue targets by 15% going from $1M to $4M in annual revenue.
• Recruited, sourced, onboarded 100+ talented team members from senior leadership to front line.
• Constructed the complete philosophy and Customer Support team centered around creating Life Changing Experiences, this increased AOV in repeat purchases by 17% and overall LTV.
• Designed and operationalized our wholesale/group sales plays and resource kits.
• Created and trained sales strategy and tactics for our convention/kiosk/events/retail teams.

SkyWolfJones Consulting

Created a strong personal consultancy brand that has continuously allowed me to help other startups and corporations scale successfully while implementing strategy from my book LIFE Learn. Inspire. Forge. Evolve. Successfully Navigate Change on the Journey to the Best Version of Yourself.

• Full Scale Training Solutions – sales/enablement, implementation/management, onboarding/new hire, support/service, elearning, webinars, conferences, offsites, ILT, blended, video, LMS, KB.
• Sales – produced sales plays, solution hubs, pitches, scripts, coaching, leadership for door-to-door sales, conventions, kiosks, retail and sales teams.  Converted support teams/CSM’s to leverage sales techniques for cross/up selling.
• LIFE Coaching – I’ve coached executives, entrepreneurs, mid-level leaders and those just starting their careers to discover and inspire a pathway to becoming the best version of themselves!
• Recruiting/Talent Acquisition – hired over 200 high performing, results driven individuals from sales and support to project managers, engineers, and executives.  My track record is impeccable when it comes to attracting and retaining talent and aligning the right skills to opportunities and roles.
• Organizational Development – change management, succession planning, communications (intranet), planning, project management, leadership development, reorganizational structure.

Thumbtack

Built out a complete skill-based learning curriculum that encompassed all learning types and delivery methods including WBT/CBT, classroom, multimedia and a centralized knowledge repository. Overall centers decreased AHT 20%, FCR raised 15.5% and perhaps most importantly CSAT improved to 90%

• Professionals on the platform increased average spend by 35% YoY.
• After 1^st platform utilization professionals increased repeat spending by 11.5%.
• 3x Dentmaker nominee (annual award) building impactful programs during accelerated growth.

Consensus

During rapid growth, unified a team of contractors, in house motion and graphic artists, script writers and video producers to streamline sales explainer/demo video creation to industry leading turnaround times.

• Produced sales content/videos on platform that lead to 33% higher funnel conversion rates.
• Decreased video production time by 6 weeks saving over 120 FTE hours per 11 published minutes.
• Managed 50+ clients through creation/efficacy/conversion of video content inside SaaS platform.

Vivint Smart Home

Created, implemented and branded the Learning Management System (LMS) Vivint Academy and the knowledge base (KB) Knowledge In Motion (KIM). Built 250+ training modules (sales, soft skills, product, software).  Created and maintained over 1500 knowledge articles aligning sales/tech/support teams, while consolidating multiple platforms into a single sign-on SaaS integrated with the HRIS.

• $1.75M increase in sales and $4.4M cost savings through improved processes in one-call resolutions.
• Decreased employee attrition from 64% to 16% with 2,000 new hires dropping CPT by $107.25